Terms of Service (B2B SaaS)

(1) These General Terms and Conditions (hereinafter “Terms”) govern all agreements regarding the provisioning and utilization of the Software-as-a-Service platform Aproqo between Aproqo (hereinafter “Provider”) and the customer (hereinafter “Customer” or “Client”).

(2) Exclusively B2B: The service offering is directed exclusively at commercial entities, companies, registered businesses, and public institutions (B2B). Contract conclusion with private consumers is expressly excluded.

(1) The Provider supplies the Customer with access to the cloud-based evaluation software Aproqo. The platform enables the structured definition of competency profiles, the deterministic analysis of candidate resumes, and objective calibration between recruiting teams and hiring leads on a unified 100-point scale.

(3) Aproqo provides no legal or employment advisory services. The Customer remains solely responsible for ensuring its recruitment processes adhere to applicable equal treatment and labor regulations.

(1) Access is granted via individual, named user licenses (“Seats”) assigned by the Customer to designated team members:

• Starter Plan:Includes up to 3 seats (1 Primary HR Owner/Editor + up to 2 Hiring Lead Calibrators) and 1 active job profile simultaneously.
• Professional Plan:Includes up to 5 seats (up to 2 HR Owners/Editors + up to 3 Hiring Lead Calibrators) and up to 5 concurrent active job profiles simultaneously.

(2) Named User Policy: Seats are strictly assigned to designated individuals and cannot be shared across multiple staff members simultaneously. To maintain operational stability and prevent unauthorized license sharing, reassigned seats are subject to standard cooldown protection windows.

(1) Fees are determined by the active subscription plan selected by the Customer. All listed prices are denominated in Euro (€) net of applicable statutory value added tax (VAT).

(3) Cancellation Policy: Subscriptions can be cancelled at any time directly through the customer billing portal in the workspace, effective at the conclusion of the current monthly billing cycle. The right of either party to terminate for extraordinary cause remains unaffected.

(1) The Customer warrants and ensures that it possesses the requisite legal authorization and valid legal basis under European data protection laws (specifically Art. 6(1) EU GDPR) for submitting and evaluating candidate resumes and applicant documents.

(2) The parties execute a formal Data Processing Agreement (DPA) pursuant to Art. 28 GDPR upon request, governing the handling of candidate data according to European data security and privacy mandates.

(3) The Customer is obligated to safeguard all workspace login credentials against unauthorized third-party access and promptly notify Aproqo of any suspected credential compromises.

(1) The Provider bears unlimited liability for damages arising from intentional misconduct, gross negligence, or injury to life, body, or health.

(2) For slightly negligent breaches of cardinal contractual obligations (duties essential to the proper performance of the contract), liability shall be strictly limited to typical, foreseeable contract damages. Any further liability for slight negligence, loss of revenue, or indirect consequential losses is excluded.

(1) These Terms and all contractual and legal relationships between the Provider and the Customer shall be governed exclusively by the laws of the Federal Republic of Germany (EU), excluding the UN Convention on Contracts for the International Sale of Goods (CISG).

(2) The exclusive place of venue and jurisdiction for all disputes arising from or in connection with this contract shall be Frankfurt am Main (Germany), provided the Customer is a commercial merchant, corporate entity, or public-law institution.